Troubleshooting Audio and Video During a Meeting

Before attending a meeting that includes computer audio and video, test your audio and video to ensure that your microphone, speakers, and video camera are functioning properly. You can test your audio and video when you test a meeting. To test a meeting, click Test Meeting in the Meeting Center or choose Options - Test Meeting in Sametime Connect.

See the topics below for audio and video help during the meeting.

• "Why Can't I Join an Audio/Video Meeting?"



• "Why Is There an Echo in the Meeting?"



• "Why Can't Anyone Hear Me Speak?"



• "Why Can't I Hear Anyone Speak?"



• "Why Is Everyone Else Experiencing Audio and Video Difficulties?"



• "Why Isn't My Camera Working with Sametime?"



• "Why Can't I See the Speaking Participant in the Speaker's Video Window?"



• "Why Is the Image in the Speaker's Video Window a Sametime Logo?"

Tip    If you have a problem with your audio or video, a warning button appears below the video windows. Click the button to view information about the audio or video problem.

See also:
Using Sametime to Test Your Audio and Video
Viewing Meeting Information
Tips for Improving Computer Audio Quality
Defining Your Audio and Video Tools