Tips for Improving Computer Audio Quality

To improve the sound quality when using computer audio:

• Use a high-quality microphone. When you move the microphone connection wire, you should not hear static or hissing, and the sound should not cut out.



• Use a speakerphone that includes echo cancellation. The Polycom SoundPoint PC speakerphone is recommended.



• Do not lay the microphone on the table. (Laying the microphone down amplifies noise.)



• Do not place the microphone near your speakers.



• If possible, use a headset that contains a boom microphone. If you are using a boom microphone, do not touch the microphone with your face or hands. Also, do not breathe loudly near the microphone.



• If you are using a desktop microphone, a unidirectional dynamic microphone with batteries is recommended.



• Do not use a microphone with an on and off switch unless the microphone is of high quality.

Note Be sure to test your audio and video equipment before participating in a meeting with computer audio and video. You can test your audio and video when you test a meeting. To test a meeting, click Test Meeting in the Meeting Center or choose Options - Test Meeting in the Sametime Connect window.

See also:
Communicating with Computer Audio and Video
Muting Your Microphone or Your Speakers
Adjusting the Volume of Your Microphone or Speakers
Using Audio and Video in Multiple Meetings
Setting Audio/Video Preferences in the Meeting Room
Troubleshooting Audio and Video During a Meeting